QUESTIONS?
If you have
a question, just send me an e-mail:
magicbob116@yahoo.com but
remember, I am not always sitting at my computer waiting
to see who is going to e-mail me. I promise to answer you
within 24 hours.
HOW DO I PURCHASE USING PAYPAL?
To purchase
items and pay using PayPal (preferred), simply click the PayPal buttons to add
items to your cart. Click on "Continue Shopping" to purchase more items.
When you're ready to place your order, click on "Proceed to Checkout." Log
in to your PayPal account and complete the payment. PayPal sends you an e-mail saying that your purchase
has been made.
HOW DO I PURCHASE USING A MONEY ORDER?
To purchase items
and pay with a money order (Sorry, personal checks are NOT accepted), please
first send an e-mail to
magicbob116@yahoo.com
with a list of the items you'd like to purchase. I'll reply with your
total and provide the address to mail your money order to. Please note:
due to the number of counterfeit money orders circulating these days, paying
with a money order will delay your order somewhat, as it will have to clear the
bank before your order is sent.
CAN I COMBINE MAGICBOB PRODUCTS WITH MY
MAGIC NOOK ORDER?
Because I am an independent
author, you can't combine Magic Nook orders with orders for
my products. You will need to order each separately.
Where's Bob now? Where are my purchases?
Even though it all seems
fast, things are not done automatically at The Magic Nook. Your e-mail goes to
PayPal. They send an e-mail to me. I check my e-mail several times a
day. Then I e-mail your .pdf files (or package up your physical order and
take it to the post office). All of these steps take some time. If
you haven't gotten confirmation within 24 hours please e-mail at
magicbob116@yahoo.com
to
ensure that I received your order.
I promise to
make all electronic deliveries of e-book purchases within 24 hours. The
exception to this is if you order by e-check. Then the
whole process is slowed down until the check has cleared
the bank (3 to 4 business days). Once it does and PayPal
releases the payment to me, then we're back on schedule.
Please allow for
additional delivery time of physical products. Card effects are mailed via
USPS (First Class). Books are sent via USPS (Media Mail). I will
send you an e-mail confirmation within 24 hours and ship your order within 1-2
business days, but I cannot control how long it takes the post office to deliver
your order.
Someone made a mistake!
It's been more than 24
hours since I sent in my order! I got sent the wrong item by
mistake! I tried to download my .pdf file and it was all garbled
in transmission! What do I do?
Don't worry!
Contact me at
magicbob116@yahoo.com
and tell me your problems. Remember, I'm not glued to a chair in front of the
computer, but I am committed to providing excellent customer service. I'll
answer your e-mail within 24 hours and work diligently to resolve any problems.
If you can't get in touch with me for any reason,
please report directly to Professor Spellbinder at The
Magic Nook: magicnook@yahoo.com
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